FAQ

Do I need a MagSafe case for this to work?

MagSafe makes it effortless, but it’s not required. xoClementine works on any smooth, flat surface. Every order comes with a magnetic sticker ring so even if you don’t have MagSafe (or an iPhone 12 and newer), you’ll still get the perfect grip.

Are xoClementine pieces handmade?

Yes! Every xoClementine piece is handmade in small batches. No two are exactly alike. They’re sisters, not twins. That means your piece is one of a kind, just like you.

Can I request a custom piece?

Yes! We offer custom designs for bulk orders of 10 pieces or more. Think matching phone grips for your bridal party, sorority sisters, or that group chat that insists on doing everything together. Email hello@xoclementine.com to start plotting your xoClementine moment.

When will I receive my order?

We know waiting is the hardest part. Most orders ship within 4 business days. As soon as your xoClementine piece is on its way, you’ll get a confirmation email with tracking so you can start refreshing like it’s your new favorite hobby.

Will this work on Android?

Yes, darling. xoClementine plays well with both iPhone and Android. In fact, every order comes with a magnetic sticker ring that turns any flat surface into a magnet, so you’re not just limited to your phone. Think Kindles, tablets, or whatever else you want to stick a little xoClementine magic onto.

What if my item arrives damaged?

Oh no! That’s not the xoClementine way. Email hello@xoclementine.com right away with photos of the item and packaging, and we’ll make it right.